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Customer Service

Customer Service / 540-347-4683 / sales@cmore.com

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the following address:

C-MORE Systems
ATTN: Sales Dept
PO Box 340
Warrenton, Virginia 20188

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. All returns must be made within the first 15 days from the shipment date of your invoice. Items must be unused and in new condition. All returned items may be subject to a restocking fee of 15%. Items altered in any way are not returnable or refundable. Please pack returned items securely and insure the package for your protection. Shipping charges are non-refundable.


Warranty / Warranty Policy

Our products are warranted against original defects in material and/or manufacturing for one year. This warranty is void if the unit has been abused, disassembled, or modified/tampered with in any way from it's original configuration.This warranty does not apply to defects caused by normal wear and tear, improper handling, incorrect installation, accidents, alterations/modifications to the original configuration, repairs made by unauthorized parties, aftermarket accessories, or abnormal use. Due to the fragile nature of glass, the lens is specifically excluded from warranty coverage.This warranty is limited to the original purchaser and is not transferable.

Pat. No. 5,369,888 Pat. No. 5,383,278 Other U.S. & Foreign Patents Pending.


Delivery Information

Delivery charges are calculated on a per-order basis. Please make note of the delivery charges associated with your order.


Prices

Goods are charged at the prices published on the date the customer places the order.


Complaints

If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days) It will then be dealt with confidentially, and effectively.

Kryptronic Internet Software Solutions